Cream

Cream is a multilingual customer relationship management (CRM) systemfor media organizations that features powerful modules for salesautomation, customer service, subscription management, incoming and outgoing email,template-based HTML newsletters, and a WYSIWYG editor.

The application tracks sales orders, payments, shipments, services,online and print subscriptions, and the effectiveness of promotionalcampaigns through its easy-to-use reporting and analytical functions.Cream features a powerful module for communication with customers,including incoming and outgoing email, web forms, template-based HTMLnewsletters, and a WYSIWYG editor.

Go to http://www.campware.org/en/camp/cream_news/

See also these related projects.